Legal
Website privacy notice
Last updated: October 31, 2026
What this covers
This notice explains what happens to information you send through the contact form on docuticket.com. It does not cover client support systems, which are covered by client agreements.
What we collect
When you submit the form we receive what you type: your name, email address, and, if you choose, your organization, number of locations, what you’re interested in, and your message. To protect the form from abuse we also record the time of submission, your IP address, and your browser type.
Why we collect it
We use it only to reply to you and to follow up on your request. We don’t add you to marketing lists unless you ask.
Please don’t send patient information
This form is not meant for patient or health information. Please leave it out.
Sharing
We don’t sell or rent your information. Form submissions are delivered by email through our hosting and email providers (Cloudflare and Tuta), who process it only to deliver it to us.
How long we keep it
We keep form messages in our email for as long as needed to respond and keep a record of the conversation, typically up to 24 months after the last reply, then delete them unless a longer retention is required for an active engagement or legal obligation.
Cookies
The site does not set tracking or analytics cookies. We use Cloudflare Web Analytics, which measures page visits and performance without cookies and without identifying individual visitors. Fonts may load from Google Fonts.
Your choices
To ask what we have, or to have it corrected or deleted, email hello@docuticket.com.
Changes
If we change this notice we’ll update the date above.